He defined: “To get higher remedy, like one of the best seat or transfer to the overwing seats the place you have got extra legroom, for instance, one of the best trick is simply to be good. And ask for it.
“Principally, ask for it however be good.
“So if you arrive, say hello to the crew, say good morning, ask how their day was, deal with them like human beings and never like they’re there to serve you.
“Which by the best way just isn’t true. They don’t seem to be there to serve you, they’re there to your security.
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